To enhance our inbound team in Palma de Mallorca, we are currently looking for:
Customer support agents (Full-time)
Our telephone service (Monday – Friday) is available to our electricity customers from 9:00 a.m. to 8:00 p.m. It concerns the support of established as well as potential customers.
We are searching for customer support employees for our branch office in Palma who enjoy dealing with people and want to support our company through reliable work. We provide a workplace in a friendly environment as well as a competitive salary. We are currently offering a seasonal six-month contract.
What can you expect?
– Competent, solution-oriented and final processing of customer requests by phone
– Individual consulting of established customers
– Thorough data collection/maintenance
– Post-processing and documentation of customer requests
– Email communication with clients
What do we expect from you?
– Excellent oral and written skills in English
– Independent and responsible work
– Enjoyment in customer contact and already having an experience with customer support
– A commercial training
– Service-oriented and having a confident and convincing manner
– Having solid PC application skills with familiarity with Excel, Word and Outlook
What do we offer you?
– Flat hierarchies
– A corporate culture in a globally expanding company in which your ideas are appreciated
Are you interested and want to know more?
Please include complete and relevant documents for your application
Code word: “ABC UK” and send us your application by email to firstname.lastname@example.org
We are looking forward to hearing from you soon!